Shipping Policy

  • Your order will be processed as soon as the payment is confirmed.  
  • For Hong Kong and Thai Shoppers, you will receive your order within 2-3 working days (except in extreme weather e.g. Black Storm warning or Typhoon Signal #8 for Hong Kong)
  • We used FedEx Economy for all International Shipping.   The delivery detail will be advised to you and number of days is varied from country to country.  
  • All the order deliveries must be signed and check upon delivery.  
  • Please make sure that there is someone to receive the order.  We suggest that you use your work address if there’s no one to receive the order during the daytime at your home address.  We are sorry to charge the fee for the new attempt delivery to you.   HKD 30 for Hong Kong,  TH 300 for Thailand.  
  • Hohm bares no responsible for damage after delivery or verified the recipient’s identity 
  • The damage or the missing order must be reported to Hohm on the day of delivery.  You can report the damage or the missing order to us by email or leave phone message.   Please quote order number when making the report